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Re: SAP CLM Installation - CTXHX process consuming 50% of CPU

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Hello,

 

we have the same issue when using brbackup to backup our Oracle DB in SAP Sourcing Solution.

 

Brbackup tries to "shutdown immediate" database but active sessions prevent database close :

 

orady4   15449     1  0 Jan18 ?        00:00:00 oracleDY4 (LOCAL=NO)

orady4   16403 15449  0 Jan18 ?        00:00:00 /oracle/DY4/112_64/ctx/bin/ctxhx /tmp/drgibpBi0ed /tmp/drgitPPYej2 ASCII8 utf8 H NOMETA 120 HEURISTIC FORMAT NOPDFROTATE /tmp/drgitmpf5ZtnR ENCRYPTED

 

In alert.log we can see :

 

Shutting down instance (immediate)

Stopping background process SMCO

Shutting down instance: further logons disabled

License high water mark = 14

Tue Jan 19 23:02:00 2016

Incremental checkpoint up to RBA [0x63.230d3.0], current log tail at RBA [0x63.230d3.0]

Tue Jan 19 23:06:21 2016

Active call for process 15449 user 'orady4' program 'oracle@y003njy'

SHUTDOWN: waiting for active calls to complete.

Tue Jan 19 23:32:01 2016

Incremental checkpoint up to RBA [0x63.23119.0], current log tail at RBA [0x63.23119.0]

Wed Jan 20 00:01:22 2016

Active call for process 15449 user 'orady4' program 'oracle@y003njy'

SHUTDOWN: Active sessions prevent database close operation

          Shutdown did not complete in 60 minutes

Instance shutdown cancelled

 

Does anyone know how to proceed? how to stop/start ctxhx process?

 

Regards

Chris


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