Re: BillToParty name and address disappeared in Customer Invoice Form Template

      1952408 - Bill-to party Address is

  missing in a Particular Customer Invoice

Description

    When you preview a particular Customer Invoice, the address (Bill-To Party)
  is missing in that invoice. But, in some other Customer Invoice, the address
  is displaying as maintained in the Invoice Document.

    Reproducing the Issue

    Go to Customer Invoicing work center.

    Select Invoice Documents view.

    Select Show: All Invoice Documents and Find the invoice.

    Select Preview button.

    Cause

    The cause for the issue could be that, there exist a script for this
  address with specific condition to display the address based on Price,
  Country and so on.

    For Example, if the script is to show the address only if the price is more
  than $1000 then,

    FormInvoiceRequest.bdyMain.frmSummaryBlock.frmPricing::initialize

    // Display Recipient's address and ABN number only if it's $1000.

    Resolution

    The Form Template works as expected based on the script.

    You can check the script of a field using Adobe Lifecycle Designer either
  online or offline mode.