John - there was also a hotfix for SP10; have you tried that?
Also see http://service.sap.com/sap/support/notes/1781616
If you are out of options see this note: http://service.sap.com/sap/support/notes/1906657
John - there was also a hotfix for SP10; have you tried that?
Also see http://service.sap.com/sap/support/notes/1781616
If you are out of options see this note: http://service.sap.com/sap/support/notes/1906657