Hi Alessandro and Colleen,
Thanks for your inputs.
Actually the issue is, the same unlock process is working with VALID TO date as 31.12.9999 in GRC 5.3.
Now after upgrading to GRC 10.0, this was changed. Hence users are raising it as a concern.
I understand that system cannot recognize VALID TO date as it can be any date depending on customer requirement, but since it was working in 5.3 client is expecting the same in 10.0
While raising termination requests they are updating valid To date to the same day and submitting the requests.
For the terminated users, later if they need access again, Unlock account request is being raised and here they are not selecting any VALID TO date as it was updating with 31.12.9999 Valid To date in GRC 5.3 and now it is updating with VALID TO date based on SU01 record.
We raised this to SAP and I assume that this could be desired behavior as mentioned by you. Once SAP also confirms we will include this in our training material to make users used to it.
If there was any update from SAP will keep you posted.
Regards,
Madhu.