Hello Experts,
We are working on implementation of SAP FS-PM (Policy Management) and SAP CRM. We need SAP documentation (if any) which explains middleware configuration between SAP CRM and FS-PM.
To replicate Policy Object present in FS-PM system to CRM system is our main goal. As far as our CRM system is concerned (EHP3 FOR SAP CRM 7.0), I can’t find policy object in CRM box. So the question is how can we map FS-PM policy object in CRM system and how to set replication between two systems for the same?
While doing some investigation on internet, I came across below link.
http://maarten-lamers2.blogspot.com.au/2012/01/crm-for-insurance-is-hot.html
Above link is giving basic information about ‘CRM for Insurance’. As per the link, there are two consulting packages present which are –
- Insurance Agent Workplace
- Customer Service for Insurance
Also, we can see some Web UI components designed for Policy Object.
Does anybody know about these packages? In which enhancement pack these packages have been delivered?
Your help will be greatly appreciated.
Thanks in Advance,
Prashant