Re: E-Mail functionality in SAP Solution Manager 7.1 in CRM WebUI

Hello Pankaj,

please check that the right options are selected  for transaction type and category

   SAP Solution Manager Implementation Guide
     Customer Relationship Management
       Transactions
         Settings for Activities
           Maintain Categories, Goals, and Priorities
             Assign Categories to Transaction Types

   Here select this entry:

    Transaction Type:  0005 Outgoing E-Mail
    Category        :  INT E-Mail      > you have to change this into
                                         '401 E-Mail'

regards,

Javier