Re: Agent Inbox Enhancement- Addition of new attribute

February 23, 2014, 3:21 am

≪ Previous: Re: Can you pl. explain what is the purpose of enhancements in maintenance notification

Hello Nuvan,

You might check SCN documents:

SCN	Document	How to Integrate a New Item Type into the Agent Inbox
SCN	Document	How to Integrate a New Search Attribute into the Agent Inbox
SCN	Document	How to Integrate New “Result List Attributes” into the Agent Inbox

Best Regards,

Sigrid

↧

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